Mid-South Internal Medicine cares for patients from adolescence through adulthood. We provide annual physicals, office visits, and thorough care. Though we function like a family practice, we are an internal medicine group. Our team consists of seven board-certified internal medicine physicians and one nurse practitioner.
Our partnership with PCS spans more than 25 years. Our workflows are now much simpler thanks to PCS. From streamlined use of our electronic medical records system to efficient employee training and equipment installation, operations are unquestionably smoother.
PCS is a company you can turn to for a wide range of IT support. Having only one in-house IT specialist cannot guide you through all these tasks. At PCS, multiple experts with unique skills work together. It’s not a large firm but a well-sized group with diverse expertise. Different challenges need distinct solutions.
I saw Jamie this morning. Jamie comes in and installs new equipment for us, whereas Kevin might come over and help us learn what we need to be doing to be proactive. All through the needs at PCS, we are met with quick responses, and we get through our daily processes a lot quicker than we used to prior to having PCS.
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The systems we have used with PCS have been very efficient, and I feel like they do a great job. From a technology standpoint, I am pretty thorough when it comes to some things. Now having PCS for the managed service portion of it allows me to submit a ticket or put in a phone call, and allows them to come in and handle a problem that maybe I do not have time to address. That has been a huge help for us as we are growing and moving forward, trying to continue doing what we do best. fifa.
Why We Recommend PCS
The main reason I recommend PCS is their people. When partnering, I seek those eager to collaborate, help me achieve goals, and engage with our work. That’s what PCS offers.
Knowing them by name and having them right here in Memphis with us makes a big difference. We are in Germantown, and they are close by. That part of it has been a huge thing for me. I am a people-oriented person, and I appreciate it when I get quick responses and when they let me know that they value our business.
As Lisa noted, high-quality customer service is rare. Having someone personable who says, “Have you considered this?” can be the solution. That level of support is invaluable.
FAQ
Q: What type of medical practice is Mid-South Internal Medicine?
A: We are an internal medicine practice that provides care similar to a family practice, treating patients mostly from their teenage years through adulthood with annual physicals and office visits.
Q: How many providers work at Mid-South Internal Medicine?
A: We have seven board-certified internal medicine physicians and one nurse practitioner.
Q: How long has Mid-South Internal Medicine worked with PCS?
A: Our relationship with PCS dates back more than 25 years.
Q: What IT services does PCS provide to the practice?
PCS supports electronic medical records, employee onboarding, equipment installation, IT service management, and other technology needs with rapid response times.
Q: What is the biggest benefit of working with PCS?
The greatest benefit is the people and the outstanding customer service. PCS is local, personable, proactive, and truly partners with us to optimise our practice.
Conclusion
Partnering with PCS has transformed our daily operations. Their consistent support, technical expertise, and exceptional service enable us to focus more on patient care while they manage technology. After more than 25 years, their talented team and continued commitment make PCS a top recommendation.
